Contact Us
Would you prefer to chat online or give us a call? Whichever you decide, our
friendly service reps are ready to assist you.
For support after your purchase:
To get your carpet care and maintenance or warranty questions answered on the
spot,
Chat Now. Or, call one of our carpet care technicians at 1-800-441-8185.
We are available Monday through Friday, 8:30 am to 8:00 pm EST and Saturday,
10:30 am to 2:30 pm EST.
For support during your selection process:
Still looking for new carpet and have a question? Call us toll free at 1-800-441-7429.
Our Information Center is open Monday through Friday, 8:00 a.m. to 6:00 p.m. EST.